CONTACTO TERRA
Cada piel tiene una historia
Estamos aquí para ayudarte
Nos gusta pensar que el cuidado de la piel comienza con una conversación.
Cada piel tiene una historia y cada persona vive una experiencia diferente con su cuidado diario.
Si tienes dudas sobre tu Perfil Cutáneo, necesitas orientación para elegir una rutina o simplemente deseas comprender mejor las necesidades de tu piel, estaremos encantadas de acompañarte.
Nos gusta pensar que el cuidado de la piel comienza con una conversación.
Personalized after-sales support
We accompany you beyond the purchase, with a service designed to make your transition to organic care conscious, effective and guided.
Regular follow-up
During the first month, we follow up weekly to answer your questions, help you adjust your routine, and support you if you go through a detox phase or notice visible changes in your skin.
Consultations with specialists
If needed, you can schedule an online consultation with skincare experts. They will guide you on product use, answer your questions, and help you interpret your skin's signals during the adaptation process.
Does this service have a cost?
Post-sales support is included with your purchase, for one month with a weekly consultation.
Additional consultations with experts are optional and can be scheduled at a preferential rate.
Discover your skin with Terra BioCosmetics
Connect with your skin. Book your appointment.
Demonstration meetings (free service)
Learn to care for your skin naturally and sustainably in our interactive sessions.
Individual demonstration (service with a fee)
Get to know your skin in depth through a personalized diagnosis.
¿En qué podemos ayudarte?
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Resolver dudas sobre tu Perfil Cutáneo.
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Orientarte en la elección de productos y rutinas.
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Comprender mejor las necesidades de tu piel.
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Consultas sobre pedidos, envíos y devoluciones.
Cualquier pregunta relacionada con el enfoque microbiome-friendly de Terra.
No existen preguntas pequeñas cuando se trata de cuidar tu piel de forma consciente.
Connect with us
Each consultation is a seed.
Write to us and discover how to care for your skin naturally, with the support of products that respect your microbiome.
We are here to listen to you, support you, and guide you through every step of your routine.
Fill out the form or contact us directly. We're just a message away from helping you.